Contact SSTI
Send inspection details for buyer-side support in China.
Share supplier location, product category, order stage, required service, schedule, and any specific checkpoints.
Before sending a request
Clear order information helps SSTI confirm the inspection scope faster.
Supplier Location
Provide the factory city, address, and contact person if available.
Product and Quantity
Share product category, quantity, packaging type, and shipment plan.
Service Type
Choose inspection, factory audit, production follow-up, supplier assessment, or loading supervision.
Checklist Points
Include special dimensions, labels, packaging, defects, documents, or buyer-specific requirements.
Inspection Request
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Your Inquiry Summary
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Phone
+86 15990681216
+86 15990681216
ssti.inspection@outlook.com
Address
Ningbo, Zhejiang, China
FAQ
Common questions about SSTI inspection services.
What information do I need to send to request an inspection?
The most useful details to include are: supplier name and factory address, product type and order quantity, required service (pre-shipment inspection, factory audit, production follow-up, etc.), expected inspection date or shipment deadline, and any specific checkpoints, label requirements, or known issues. The more context you provide, the faster SSTI can confirm scope and schedule.
How quickly can SSTI arrange an inspection?
For standard pre-shipment inspections and factory audits, SSTI typically confirms scheduling within one to two business days of receiving a clear request. On-site execution can often be arranged within two to five business days depending on factory location and inspector availability. Urgent requests should be flagged clearly when contacting SSTI.
How soon will I receive the inspection report?
Reports are typically delivered the same day as the inspection or the following morning, depending on inspection scope and findings. SSTI sends reports directly to the buyer in English with photo evidence and practical findings. Rush delivery for time-sensitive shipment decisions can be discussed at the time of booking.
Are SSTI reports written in English?
Yes. All SSTI inspection reports, audit reports, and production follow-up notes are written in clear English for overseas buyers. Reports include organized findings, photo evidence, defect classifications where applicable, and practical comments to support shipment decisions. Chinese-language communication with suppliers is handled by SSTI on site.
Which areas of China does SSTI cover?
SSTI is based in Ningbo, Zhejiang, and covers factory locations across China's major manufacturing regions including Zhejiang, Guangdong, Jiangsu, Fujian, Shandong, and other provinces. Buyers should include the factory city or address when submitting a request so SSTI can confirm coverage and scheduling.
What is the difference between a factory audit and a pre-shipment inspection?
A factory audit reviews the supplier's overall facility, management, production capability, and quality systems — it is about evaluating whether a supplier is suitable to work with. A pre-shipment inspection checks a specific batch of finished goods against your order requirements — it is about confirming whether a specific shipment is ready to release. Both services provide independent English-language reports for buyer decisions.
Does SSTI work with buyers from all countries?
Yes. SSTI supports international buyers, importers, brand owners, and sourcing teams regardless of their country. Communication is handled in English throughout — from initial inquiry to report delivery — so distance and time-zone differences do not affect the process.